About specification
What kind of provider should I use? Can I use LiveOn from overseas?
Does LiveOn work on any PC?
Does LiveOn work on Macintosh OS?
I want to use LiveOn on my desktop as well as on my notebook PC.
Please let me know the system requirements for LiveOn.
Can I use LiveOn with narrow bandwidth (slow speed) connections?
Does LiveOn support virtual IP in the Virtual Private Network(VPN)?
Can I use LiveOn behind a firewall?
Maximum of how many participants can join a conference room?
Is it possible to check if LiveOn will work fine on my PC?
Tell us how to enter a conferencing room.
About how to use
Do you have LiveOn manual?
I don't know how to use LiveOn.
Do I need to register a user ID from the PC where I will use LiveOn?
I have reinstalled Windows. Will LiveOn continue to function?
I want to share document and files with other particitants.
I want to share Excel/Word/PowerPoint files with other particitants.
Will the uploaded files be kept?
Is there any limit to the size of files to be uploaded?
Is there any limit to the size of files to be transfered?
There is a file that I have uploaded before, I want to share it again.
How do I uninstall LiveOn?
I want to disable the audio driver from the PC camera.
I want to disable TV tuner functon.
Is there any restriction to the size of an image file that can be imported onto the whiteboard?
On the“Room List”site, what is “Download”button?
Trouble shooting
On the Operating Requirement Test site, I found a warning message like "This site might require the following ActiveX control". What does it mean?
This is the first time that I use LiveOn, but I cannot enter any conference rooms. Why?
I cannot login to LiveOn although I`ve arealy registered.
I cannot register my user ID.
I have forgotten my user ID and password.
I have downloaded LiveOn again, but I cannot register again.
The alert message "This user ID is used already." is shown and I cannot register.
I have personal firewall installed on my computer. I cannot communicate with other users.
The camera doesn't work.
I cannot see other participants video.
I cannot see my own video well.
Other participants cannot hear me.
I cannot hear other participants.
The conference room I had created has been deleted.
I cannot hear the sound of a recorded file.
I cannot use the document sharing function.
I feel my voice was broken up.
I sometimes hear noises in the audio.
I hear acoustic feedback of my voice or my voice is doubled-over. Or I can hear my own voice from my speaker.
After loading an image file onto the white board, is there any chance that my computer might become unstable ?
From the LiveOn web site, the log-in page does not show up anymore.
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